Shipping / Return Policy

SHIPPING At Branche Basu Boutique, our goal is to ship your purchase items to you as quick as possible and safely delivered! We also want to make sure that you get the best shipping rate.

PRIORITY MAIL We ship our items Priority Mail, preferably using Flat Rate Shipping to save you money.  Once we receive your order, we will send you an order confirmation via email with your tracking numbers so we can see when your shipment will arrive. When your shipment arrives we encourage you to inspect your order for accuracy.   

FREE SHIPPING Periodically we may offer free shipping always look at the home page for a discount code in the announcement bar.

GROUND SHIPPING Normal ground delivery is 7-10 business days Monday-Friday, except federal U.S. holidays.  We do not recommend this option especially due to the nature of our products. 

REFUNDS AND EXCHANGE POLICY We hope you enjoy your purchase! But if you are dissatisfied with your order for any reason we will do our best to resolve the issue.  Unfortunately due to the nature of our products we do not accept returns or exchanges on handmade bath and body care products.   

PRODUCT STORAGE Many of our products tend to catch the attention of little bitty adults please store your bath and body care products away from children. We will not be held liable for any problems that may arise if you improperly store or use products not according to our instructions provided. 

Our products are labeled with ingredients and instructions on storing and for longer usage please follow these instructions.  We encourage you to store items in a cool and dry place away from direct sunlight as these are made with natural ingredients.  If you find that you are allergic to an item please discontinue and seek your physician.